Hi-Rez Studios Success Story

Intelligent IT Infrastructure solutions that deliver unmatched performance and platform flexibility

Hi-Rez Studios Success Story

See how Hi-Rez Studios launched two massively multiplayer games successfully to worldwide audiences and scaled server infrastructure seamlessly to handle enormous traffic spikes


Online gaming

Business Need

A high-speed, high-performance scalable IT Infrastructure

Internap Solution

Internap Managed Hosting, Dedicated Hosting, Cloud Hosting, Performance IPTM and Content Delivery Network (CDN) solutions

Customer Overview:

Hi-Rez Studios, Inc., located just outside of Atlanta, GA, is a fully independent studio established in 2005 to create exceptional online interactive entertainment. Hi-Rez Studios has released two free-to-play self-published titles, the AAA shooter, massively multiplayer online (MMO) game: Global Agenda, and the fast-paced, sci-fi multiplayer shooter game Tribes: AscendTM. The company currently is developing SMITE, a free-to-play online battleground where mythical gods compete.

More than 1,000,000 players have registered for Global Agenda since it went live in 2010, engaging in 12,000,000 player-versus-environment missions, and 1,400,000 player-versus-player missions. In 2011, online gaming news source FPSGuru.com named Tribes: Ascend best multi-player game. With over 2,000,000 players, Hi-Rez Studios’ games have become a house-hold name in the gamer community.

Business Challenge:

Because Hi-Rez Studios’ titles are fast-action combat games, the company was challenged to find a network provider that could handle the needs of their demanding customers. Even 100 milliseconds of delay, or network latency, can mean the difference between ruling the battleground or disintegrating into a pile of ashes. By nature, gamers have little to no patience for delay and will quickly turn to a new game if they experience downtime. Hi-Rez Studios aims to engage customers quickly from the moment they download a game, so latency is never acceptable.


  • Launched two massively multiplayer online games successfully to worldwide audiences
  • Scaled server infrastructure seamlessly to handle enormous traffic spikes
  • Supported traffic growth from 100 gigabits per year to 1.6+ petabytes per month

Bottom Line:

Not long ago, slow networks and servers restricted gamers’ ability to enjoy fast-paced multi-player games online. Today, Hi-Rez Studios is able to stream action-packed online games to millions of players around the world. The company’s spotless reputation among critical gamers is due to a consistent customer experience with zero network delay or latency. Not only is Internap’s network critical to providing this enjoyable experience to Hi-Rez Studios’ customer base, but the company’s scalable platform also guarantees an excellent game-playing experience, no matter how many gamers are battling simultaneously in the online arena.